Personalized pre-trip help from Haojie in China
First trip to China? Get help from a China-based pre-trip helper before you fly.
Work with Haojie in China to prepare payments, apps, internet, transport, and the questions that make a first China trip feel overwhelming.
Based in Hangzhou, China |English support |Pre-trip help only
Your readiness report
First-time family trip
Payment setup
Ready
Internet plan
Check
Essential apps
Ready
First 24 hours
Plan
Local advisor note
Set up a backup payment method before departure and save your hotel address in Chinese for your late-night arrival.
The worries that matter
Prepare for the questions that make a first trip feel uncertain.
Your first China trip is easier when your phone, payments, apps, and first arrival plan are ready before you fly.
Will Alipay or WeChat Pay work with my foreign card?
What apps should I install before arriving?
Do I need a Chinese phone number?
Can I use Google Maps, WhatsApp, or Instagram?
How do I get from the airport to my hotel?
Is my itinerary realistic for kids or parents?
Do I need cash, eSIM, VPN, or a local SIM?
What should I avoid on my first day in China?
Practical help before you fly
Don't just read another China guide.
01
Get your trip checked
Your route, phone, arrival time, and payment options affect what you should prepare.
02
Ask a person in China
Get practical help from someone who understands the apps and everyday friction points.
03
Leave with a clearer plan
Choose a written report or 3 days of pre-trip support for the level of help you need.
Services
Choose your level of pre-trip help.
Choose a personalized written report or get 3 days of one-to-one pre-trip help from someone in China.
Personal report
China Trip Readiness Report
$29.90
One-time payment
3-day one-to-one support
3-Day China Pre-Trip Support
$79.90
One-time payment
No need to list questions before you submit. Haojie will contact you within 24 hours. Support starts with the first contact and ends when you arrive in China.
Simple process
How it works
Tell us about your trip
After payment, share your cities, dates, travelers, and current setup.
Choose the help you need
Get a written report or 3 days of one-to-one pre-trip support.
Prepare before you fly
Leave with a checklist, practical answers, and a clearer plan for arrival.
Real questions
The small details can decide whether your first day feels easy.
The best answer depends on the details: who you are traveling with, where you land, what you have already installed, and what could go wrong.
“
I'm traveling with two kids. Is Beijing-Xi'an-Zhangjiajie too much?
“
Can I use Alipay without a Chinese phone number?
“
What should I do if WeChat Pay doesn't work?
“
Should I bring a stroller to China?
“
How do I get from Shanghai Pudong Airport to my hotel at night?
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Do I need to book train tickets before arriving?
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What apps should I install if I only visit Shanghai and Hangzhou?
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My parents are 70+. Which parts of the trip should I avoid?
A local, human connection
Hi, I'm Haojie - your China-based pre-trip helper.
I am based in Hangzhou, China. I help first-time visitors prepare for their trips by answering practical questions about payment, mobile apps, transport, internet access, family travel, and everyday travel challenges.
This is practical, local, experience-based guidance to help you feel more prepared before you fly. This service ends when you arrive in China. It is not a travel agency, visa service, medical provider, emergency service, or real-time on-trip support.
FAQ
Questions before you order
The service is deliberately focused: useful, written preparation before your trip.
Is this a travel agency?+
No. We provide pre-trip preparation guidance and personalized answers. We do not sell tour packages.
Do you provide visa advice?+
We can share general reminders, but we do not provide legal or visa advice. Please check official sources.
Do you support travelers after they arrive?+
No. Both services are for pre-trip preparation only. The 3-day support service ends when you arrive in China, even if fewer than 3 days have passed.
How fast will I receive my report?+
The China Trip Readiness Report is delivered within 72 hours after you submit your complete travel details and questions.
When does the 3-day support window start?+
After you submit your details, Haojie will contact you by email, and by WeChat if available, within 24 hours. Your support window begins with the first contact and ends when you arrive in China.
What if I buy support shortly before my flight?+
You can still purchase support, but the service ends when you arrive in China. You may not receive the full 3 days if your arrival is soon.
Can you help me install apps?+
Yes. The support service includes text and screenshot guidance for preparing common apps. It does not include video calls, remote control, or sharing sensitive account details.
When will I receive the WeChat ID?+
Support customers receive Haojie's WeChat ID after submitting their trip details. You can also continue by email if you have not installed WeChat yet.
Can you help set up Alipay or WeChat Pay?+
We can guide you through preparation steps and common issues, but we cannot guarantee approval by any payment platform.
Is this only for families?+
No. We help solo travelers, couples, friends, and families. It is especially useful for first-time visitors.
What is the refund policy?+
You can request a refund before we start reviewing your trip. After work has started or the report has been delivered, refunds are generally not available.
Important note
Practical guidance, with clear boundaries.
We provide travel preparation guidance based on public information and local experience. We are not a law firm, visa agency, travel agency, medical provider, or emergency service. Travelers are responsible for checking official requirements and making final decisions.